Products and Solutions  

AcuLink is the first analytic product to specifically address portal link selection.

AcuLink not only analyzes web data, but it interprets it, delivering specific and concise suggestions on how to improve websites.

By implementing our tools, our clients can understand their customers' behavior and enhance the layout of their website. This leads to reduced infrastructure costs through improved online customer support.

 
The Problem  

Many large companies have customer support sites or employee intranets with huge knowledge bases. The challenge for these companies is to disseminate information more quickly and easily in order to answer the questions of their site's visitors - the customers and employees. Visitors often try search as a means to find information, but are often frustrated by the irrelevancy of search results. Navigating through the site can also be problematic because of the number of links and pages available within the site.

 
The Solution  

AcuLink automatically recommends the set of links that op- timizes the effectiveness, efficiency, and usage of the website and allows users to find relevant information quickly and easily.